OVERALL DESCRIPTION

Elevator & Escalator
Design, develop, prepare and instruct courses in various disciplines related to Elevator & Escalatormaintenance and operations. Monitor students’ progress to ascertain their level of proficiency. Counselstudents on technical matters.

SPECIFIC RESPONSIBILITIES

• Prepares, adapts and implements basic programs to specific applications using objective guided courseevaluations. Evaluates programs for effectiveness. Develop and maintain programs suitable for performing the goals of Technical Training with the most efficient means using state-of-the-art technology.
• Develops specialized and advancement training programs for SAM, as well as hourly employees inaccordance with client demands, needs analysis and maintenance data.
• Research, develop, and/or procure instructional aids required for technical training including, but not limitedto: printed data, films, audio and video tapes, charts, circuit boards and diagrams.
• Assess student comprehension and progress by preparing, evaluating and administering verbal, writtenand task performance tests.
• Participates in the process of annual testing with State Inspector to stay current on latest policies.
• Tutors students to determine their understanding of course data and their proficiency in equipmentmaintenance and repairs.
• Consults with training support personnel for the purpose of developing an organized, comprehensive andhighly motivating curriculum.
• Consults with maintenance and maintenance support managers to determine instructional requirements.Monitors the impact of training for long-term effectiveness in achieving client’s maintenance objectives.
• Conducts training sessions using the latest methods and insights into adult learning and education, boththeory and practice.
• Supervises students, both SAM and hourly, to ensure optimal work management while they are in a trainingsession.
• Serves as a cross-trained backup instructor in a secondary field of technical training. Must be technicallyfluent in subjects of instruction and conversationally correct in all other aspects of E&E maintenance.
• Responsible for interpreting all appropriate technical memos, service bulletins and notices on relevanttopics.

SPECIFIC RESPONSIBILITIES CONT'D

• Assists client in designing and amending maintenance inspection procedures.
• Analyzes and diagnoses E&E maintenance problems. Provides trouble-shooting assistance to mechanicsin the field and technical assistance to front line managers.
• Physically demonstrates procedures and verifies students’ ability to perform procedures as required. Whenneeded, ensure maintenance functions are properly performed by students so equipment can be returnedto operation.
• Continuously develops and maintains expertise in E&E technical areas. Interfaces with various governmentregulatory agencies on E&E maintenance and inspection issues. Maintains contact with counterparts inother transit agencies to keep abreast of current developments.
• Evaluates tools and equipment used by clients for safety applications and proper usage.
• Maintains working knowledge of the function and structure of the Operations Training Department.
• Works with the Maintenance Department to develop and recommend policies, practices and procedures forthe maintenance of E&E equipment and tools to ensure the efficient provision of services. Identifies E&Emaintenance problem areas and recommends improvements.
• Remains vigilant about any situations or conditions which may impact or impair the safety of SEPTAcustomers, maintenance personnel, equipment or employees. Coordinates with System Safety, Operationsand E&E to promote safe work practices.
• Resolves issues and responds to inquiries with a minimal degree of supervision.
• Serves as a temporary backup to the position of Chief Instructor when needed.
• Represents SEPTA as an expert witness for technical subject matter in litigation.
• Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

• High School Diploma plus four (4) years relevant maintenance experience in the Elevator & Escalator field.
• An equivalent combination of Technical School or advanced education in a relevant field (one yeareducation equates to two years of experience) may be considered.
• Knowledge of modern E&E maintenance practices and procedures required.