OVERALL DESCRIPTION

Coordination - Program Delivery Office
The Program Manager leads two critical infrastructure coordination groups: Outage Coordination & Preventative Maintenance and Inspection, and Right-of-Entry & Third Party Coordination. This position ensures safe, efficient, and well-planned maintenance, inspection, and construction activities across SEPTA's system, while serving as a primary liaison with PennDOT, the City of Philadelphia, utilities, and developers.

The Program Manager has full technical responsibility for the interpretation, organization, execution and coordination of his/her assignments for their respective Department. He/She must have extensive knowledge of engineering, construction, operations and good business practices. A particular focus on project planning, design and construction management practices is necessary. This position has full responsibility for accomplishing all phases of assigned projects and activities, from conception to completion.

SPECIFIC RESPONSIBILITIES

Coordination - Program Delivery Office

• Oversees planning and scheduling of outages and preventative maintenance to support safe, reliable operations.
• Manages and standardizes Preventative Maintenance & Inspection programs across infrastructure assets in close coordination with Engineering & Maintenance Departments (Track, Power, Communications & Signals, Bridges & Buildings) and Capital Program Support (Transit Asset Management).
• Coordinates with Operations, Maintenance, and Capital Programs to align field work, minimize service impacts, and ensure compliance with safety and regulatory standards.
• Leads the Right-of-Entry and Third-Party Coordination group to review, approve and monitor external access and construction near SEPTA facilities.
• Coordinates with PennDOT, the City of Philadelphia, utilities, and regional partners to manage shared infrastructure, construction interfaces and schedules to protect SEPTA operations.
• Establishes goals, procedures, and objectives for assigned personnel and projects including the development of resource budgets and including the scheduling, planning and organizing of the work load for subordinates.
• Implements process improvements, data tools, and reporting dashboards to improve scheduling, safety, and performance transparency.
• Supervises and develops professional staff; manages workload priorities, training and performance goals.
• Prepares and delivers reports and presentations for senior leadership and external stakeholders.
• Complies with all Authority and departmental safety & security policies and procedures, as well as all applicable job safety responsibilities. Reports any safety concerns, compromises, or hazards affecting self and other employees. Responsible for individual’s own safety.
• Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

Coordination - Program Delivery Office

• Bachelor's Degree in Engineering, Construction Management, or related field with ten years significant, progressive,and responsible experience, including a minimum of five years of managerial/supervisory experience required.
• Strong knowledge of design, construction management, project management, and outage scheduling.
• An ability to work during nights, extended weekends and summer shutdowns, through project completion.
• Must possess strong interpersonal skills and the ability to deal effectively with a wide range of professional, supervisory and management personnel at all levels of the organization.
• Excellent verbal and written communication skills with the ability to organize and present technical and project presentations to various levels of management both internally and externally.
• Must possess a valid driver's license.
• Registered Professional Engineer in the Commonwealth of Pennsylvania preferred.
• Thorough understanding of rail transportation/operations preferred.