OVERALL DESCRIPTION

Responsible for assessing, designing and developing Authority-wide e-Learning programs, simulations, and blended learning solutions.

SPECIFIC RESPONSIBILITIES

1. Develops, conducts, and evaluates state-of-the-art eLearning solutions, simulations, and blended learning ensuring they are aligned with SEPTA’s vision, mission, and goals.
2. Socializes educational programs, reserves classrooms, confirms participants, and registers students using a Training/Learning Management System.
3. Provides current research and emerging training and consulting trends and techniques through association with business, professional and trade organizations and incorporates them into existing practices.
4. Establishes and analyzes appropriate measurement criteria for ensuring the effectiveness of learning and development programs.
5. Initiates training needs assessments, including computer-based surveys to determine the scope of current and future needs.
6. Establishes protocol for regular evaluation and revision of existing training programs
7. Assists in the development and implementation of eLearning solutions, simulations, and blended learning.
8. Partners with internal subject matter experts on the design and implementation of training programs.
9. Works with other departments to support training, i.e., IT, Graphics, etc.
10. Performs other duties as assigned.       
     

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Education or related field with five (5) years of related experience on Adult Learning and Organizational Behavior, including assessing, designing, developing, facilitating/training, and evaluating Learning and Development programs required.
• Ability to work independently and build relationships at all employee levels. 
• Demonstrated record in designing and implementing eLearning programs utilizing state-of-the-art training technologies and best practices using a Training/Learning Management System and blended learning required.
• Strong planning, scheduling and administrative skills required.
• Must possess excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) required.
• Internal SAM employees are eligible to apply for open positions (transfer/promotion) after six (6) months from the date of assignment for their current position. A review of the previous one (1) year performance appraisal (to ensure minimum standard of “Meets Expectations” for overall rating) will be conducted. A review of Discipline record, to ensure no discipline actions occurred during previous 1 year of employment will also be conducted.
• Proficiency in Articulate 360 software and SuccessFactors LMS preferred.
• Proficiency in Adobe Creative Cloud preferred.