OVERALL DESCRIPTION

Directs all activities related to rail simulator training for transportation employees across railroad travel using the most efficient means and state-of-the-art simulation technology. Lead initiatives to unify and standardize the training, testing, and recertification processes for operational employees within SEPTA. Ensures integration of training practices for City and Railroad Divisions to create a cohesive and effective training program, so that employees across all divisions are consistently and efficiently prepared to meet the demands of their roles. Collaborate with other Training Managers, cross-functional teams, subject matter experts, and external partners to develop and implement training initiatives to ensure content is current and relevant.

SPECIFIC RESPONSIBILITIES

1. Leads the integration of training programs for City and Railroad divisions, creating a unified and standardized training approach ensuring that all SEPTA employees have the skills needed to perform their duties efficiently with an emphasis of putting safety first.
2. Be inclusive and collaborate with division heads to identify key areas for alignment and improvement in training methods and incorporate it into simulator training program.
3. Manages the development and use of training resources, including comprehensive training, testing, and recertification policies and procedures that meet industry regulations and internal quality standards.
4. Oversees the development of training materials, courses, and training modules to support employee skill development.
5. Manages and coordinates the delivery of simulator training programs, which may include on-site, remote, and hands-on learning experiences.
6. Implements consistent testing and evaluation processes to measure the knowledge and skills of operational employees.
7. Collects and analyzes data and testing results to identify areas for improvement and additional training needs.
8. Shares relevant performance data with other department heads to track program effectiveness and rules compliance in the field.
9. Continuously assesses the effectiveness of training programs and seek opportunities for improvement and positive results.
10. Stays informed about industry trends and best practices to ensure training programs remain cutting edge.
11. Maintains current information and/or changes to the Code of Federal Regulations, Federal Railroad Administration, and the Federal Transportation Administration regulations and incorporate it into simulator training.
12. Manages and oversees all maintenance and updates to simulator hardware and software.
13. Coordinates with 3rd party contractors to procure simulator maintenance contracts.
14. Interacts with industry peers to keep abreast of emergent technologies that could have a positive effect on simulation training within the transit and training industry and implement at SEPTA when the budget permits.
15. Directs the formulation and analyses of compliance programs (MaxAccel, etc.)
16. Monitors Engineer Compliance rides
17. Compliances management and reporting (Training, Operations, VEH, Operations M&W, Medical
18. Ensures support provided for internal/External Audits
19. Manages training for Software utilized by RRD Training personnel – QUARC
20. Provides statistical and budgetary information to the Senior Director of Training.
21. Ensures that Authority and operating department policies and procedures are adhered to.
22. Participates in performance evaluation and merit increases processes of assigned instructors.
23. Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Transportation, Engineering, Business Administration, Education or related field and eight (8) years of experience in Railroad Transportation; with experience a minimum of five (5) years of progressively responsible managerial experience at the Assistant Director level or equivalent required.
• An equivalent combination of education and experience (i.e., two (2) years of relevant experience equating to one (1) year post high school education) may be considered in lieu of the above requirements. However, five (5) years of progressively responsible managerial experience is still required.
• Excellent analytical, communication, leadership, and project management and team collaboration abilities required.
• Strong project management skills
• Excellent organizational, planning and coordination skills to manage, plan, control and implement required programs to ensure SEPTA compliance required.
• Must have general understanding of CFR part 240, 242, and 243
• Excellent computer skills required; such as Microsoft Office (Word, Access, Excel, PowerPoint).
• Proven experience in developing and implementing adult training programs preferred.
• Rail Simulator Training Experience preferred.