OVERALL DESCRIPTION

The Facilitator I is responsible for planning, designing, implementation, and monitoring of Authority-wide training initiatives that cover a wide range of topics for targeted competencies utilizing instructor led, virtual instructor led, and blended solutions.

SPECIFIC RESPONSIBILITIES

1. Conducts instructor led (ILT) and virtual instructor led (VILT) workshops and training sessions.
2. Evaluates training effectiveness utilizing both evaluative and non-evaluative feedback.
3. Develops and executes a detailed training strategy with objectives and timelines.
4. Tailors the training sessions and workshops to meet the needs of the target audience.
5. Schedules, delivers, and coordinates training and workshop delivery with talent development team members.
6. Manages classroom logistics and classroom experience.
7. Collaborates with subject matter experts (SMEs) and Instructional Designers with content curation, design, and implementation.
8. Analyzes the effectiveness of training and workshops provided to employees and coordinate with Instructional Designers on needed modifications.
9. Tracks and documents all training activities and maintain comprehensive training records in the Learning Management System.
10. Establishes protocol for regular evaluation and revision of existing training programs.
11. Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in Education or a related field required, with at least two (2) years of experience in Adult Learning and Organizational Behavior, including assessing, designing, developing, facilitating, and evaluating Learning and Development programs.
• 3-5 years of experience in classroom facilitation, with strong presentation skills and expertise in adult learning principles and best practices.
• Ability to work independently and build relationships across all employee levels.
• Demonstrated planning, scheduling, and administrative skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word).
• Strong time management and organizational skills.
• SAM employees are eligible to apply for open positions (transfer/promotion) after six (6) months from the date of assignment for their current position. A review of the previous one (1) year performance appraisal (to ensure minimum standard of “Meets Expectations” for overall rating) will be conducted. A review of Discipline record, to ensure no discipline actions occurred during previous 1 year of employment will also be conducted.