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Director, EEO/AA & Employee Relations (7025)

Category:  Manager/Supervisor/Administrator
Facility:  SEPTA Headquarters
City:  Philadelphia
Date:  Jan 13, 2022
Req ID:  2552

The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth largest transportation system in the United States, with a vast network of fixed route services including bus, subway/elevated, trackless trolley, light rail, and commuter rail serving a 2,200 square mile service region.  


We are currently seeking a Director, EEO/AA & Employee Relations (7025) in the EEO/AA department. 



Opening Date: 01/13/2022

Closing Date: 02/03/2022

Job Grade: SAM 44

Salary Range: Min: $126,932.00 - Mid: $158,652.00 - Max: $190,372.00 

*Note: Starting salary not to exceed midpoint.


Telework opportunities may be permitted for this position in accordance with SEPTA Policy.       


Responsible for the direction, coordination and administration of the Authority’s Affirmative Action Programs, Equal Employment Opportunity policy and investigations, and Employee Relations activities.  Oversees department responses to and resolution of formal and informal Equal Employment Opportunity and Employee Relations complaints.  Serves as liaison to the Legal Department, designated outside counsel, and governmental agencies in all litigation and policy-related activities concerning departmental area of responsibility.  Generally promote the Authority’s Affirmative Action Program and Diversity initiatives through training, seminars and/or newsletters.  Ensure that SEPTA policies, regulations and guidelines adhere to all federal and state requirements within functional areas of responsibility.


  1. Participates in the development of policies throughout the department and interpret such policies throughout the department.
  2. Develops objectives, policies and procedures for their activity for the approval of immediate manager.
  3. Interprets and administers programs and procedures in accordance with approved policies to ensure compliance and avoid liability.
  4. Performs special assignments for immediate manager as requested.
  5. Develops and maintains reporting systems, which enable management to measure program performance, identify trends and analyze future needs.
  6. Reports personnel and program performance to immediate manager.
  7. Develops a sound organization staffed with personnel able to perform the functions of the department; promotes personnel development, develops and coordinates expense budget spending for department to maintain performance within budget.
  8. Develops a suitable successor and be responsible for training replacements at all levels within the department.                  
  9. Complies with all Authority and departmental safety and security policies and procedures as well as all applicable job safety responsibilities. Reports any safety concerns, compromises or hazards affecting operations, the public, self and/or other employees. Responsible for personal safety and is encouraged to promote the safety of others. 


  • Responsible for all matters related to Equal Employment Opportunity (EEO)/Affirmative Action (AA), Employee Relations (ER) and Diversity.
  • Analyzes, develops, recommends and implements EEO/AA, ER and Diversity plans and policies to ensure compliance with existing federal, state and local laws, regulations and guidelines applicable to SEPTA.
  • Assists and provides SEPTA management with expert technical assistance and recommendations on EEO/AA, ER and Diversity issues to ensure compliance with applicable laws, regulations, guidelines and policies.
  • Responsible for all processing and investigating of internal and agency complaints of employment discrimination, as well as complaints relating to employee relations matters.  Oversees all preparation and recommendations on findings relating to investigations and the appropriate resolution of such matters.
  • Develops, implements or recommends implementation, of SEPTA organizational training programs regarding EEO/AA issues, ER, and Diversity programs.
  • Maintains permanent records of all EEO/AA compliance activities in a database form which facilitates measurement of performance, identifies trends and facilitates program analysis and report such information in a timely manner to management when requested; submits all EEO/AA related reports as required by any federal, state or governmental agency under any law, regulation, policy or guideline. Analyzes quantitative and qualitative data to assess risks and makes recommendations.
  • Serves as liaison and point person to the Legal Department or designated outside counsel in all matters related to departmental area of responsibility.


  • Establishes and maintains a liaison program regarding EEO/AA matters with internal SEPTA departments, the Federal Transit Administration, PA Department of Transportation, and other governmental bodies, agencies, business and community groups, including minority, disabled and women’s organizations, and community/professional groups to promote EEO/AA and Diversity awareness, acceptance and compliance.  Serves as a liaison between SEPTA and such groups.
  • Maintains, monitors and updates, as necessary, SEPTA’s Affirmative Action Program/Hire Promotion Concurrence Policy to ensure compliance with all requirements and meeting established objectives.  
  • Responsible for all Title VI compliance and reporting to ensure that FTA-assisted benefits and related services are made available and are equitably distributed without regard to race, color or national origin.
  • Performs other duties as required.


  • Bachelor’s Degree from an accredited college/university and fifteen (15) years Human Resources, Equal Employment Opportunity/Affirmative Action, or related experience required, which includes five (5) years at the managerial/supervisory level required.
  • In lieu of the Bachelor’s degree and fifteen total years of experience required, a candidate possessing an advanced related degree (e.g. , Master’s in Business Administration and 11 years of total experience required; or, a J. D. and 9 years of total experience required) may be considered.
  • Experience must include the formal investigation of discrimination complaints and the development and monitoring of Affirmative Action Programs.
  • Advanced degree (Master’s in Business Administration or Law Degree) preferred.
  • Must have strong analytical, written and oral communication skills.
  • Ability to effectively present information to senior management, board of directors and/or public groups required.
  • Ability to establish and maintain effective working relationships with staff, all levels of management required.

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.             

Nearest Major Market: Philadelphia