Frequently Asked Questions - Technical Issues

Our application process is conveniently available online and accessible by computer or mobile device 24/7. Occasionally you may have technical issues. Please be sure you check the following if you are having difficulties:

Browser: For the best experience please use one of these preferred Internet browsers:  Mozilla Firefox, Google Chrome, Microsoft Explorer, or Apple Safari.

Cookies and Cache: Infrequently you may have issues seeing updated information. Please refresh your screen and make sure you remove any cookies and clear your cache. This will eliminate any history that is preventing you from seeing the most current version of your information.